A 34-YEAR-OLD man is expected to appear at Moretele Magistrate’s Court on Thursday for rape, defeating the ends of justice and murder.
According to the North West police spokesperson, Brig Sabata Mokgwabone, the suspect allegedly took his girlfriend, Monni Monyeki (28), and her daughter (15) to the river for ritual cleansing.
It was reported that, during the ritual cleansing, the suspect gave his girlfriend and her daughter a liquid mixture to drink.
“The duo allegedly became unconscious immediately after drinking this mixture. The suspect allegedly raped a daughter and warned her not to tell anyone about the ordeal. He allegedly ferried the unconscious mother to his house in a wheelbarrow, while the daughter left to her mother’s family house,” he said.
Mokgwabone said Monyeki was never seen again afterward and this prompted her aunt to open a case of a missing person on 2 June 2021.
“The suspect allegedly along with the daughter of the deceased accompanied the aunt to the police station where the daughter explained to the police what transpired at that time.
“As a result, the suspect was immediately arrested for rape. Police continued with the search for Monyeki and in the turn of event, the suspect who allegedly continued to deny the whereabouts of the deceased, relented and took the police for pointing out,” said Mokgwabone.
He further said Monyeki’s burnt and decomposed body was found buried in a shallow grave in the bushes between Mathibestad RDP Section and Rajiepane village on 12 June 2021. Mokgwabone added that the preliminary investigation revealed that some of the body parts were missing.
“The charges of murder and defeating the ends of justice were added to the suspect’s charge sheet. He will appear in court for the second time for a formal bail application on all the charges. Investigation into the matter continues,” he said.
Picture: Bodies of illegal miners stashed in grain bags discovered near Orkney mine
By OBAKENG MAJE
More bodies of illegal miners are expected to be discovered at abandoned China Africa Precious Metals (CAPM) mining shaft. This comes after a gruesome discovery of 20 severely burnt bodies of illegal miners stashed in a grain near the area recently.
North West police spokesperson, Brig Sabata Mokgwabone, said the unidentified bodies were found at two various locations on Tuesday and Wednesday. Mokgwabone said the first five decomposed bodies were found at approximately 7pm on Tuesday, outside an old and unused mine shaft ventilation in Lawrence Park, Orkney.
“On Wednesday, 14 more decomposed bodies were found along Ariston Road near the railway line in Orkney. While still processing the scene, the police received information that another body was discovered where the initial five bodies were found, thus bringing a total number to 20.
“All these deceased are suspected to be illegal miners commonly known as “zama zamas” operating in obsolete shafts in Orkney and Stilfontein. Furthermore, as part of investigations, post-mortems will be conducted to determine the cause of their deaths,” said Mokgwabone.
He further said the investigation into the matter continues and it includes the possibility of linking the incident with the video that was circulated on social media platforms wherein a man calling himself “Mafifi” was seen pleading for assistance following an apparent smoke inhalation occurrence at shaft 6.
Meanwhile, the South African National Civic Organisation (SANCO) in the North West said it was shocked following the gruesome discovery. Now, SANCO provincial chairperson, Paul Sebegoe calls on authorities to intensify the crackdown on unlawful mining operations.
“We condemn in the strongest terms these ghastly and horrendous criminal acts. The slaughter fields must be shut down for illegal mining operations before more dead bodies are retrieved or are in some cases buried clandestinely underneath the belly of the earth.
“It is a travesty of justice that shocking atrocities of this nature are committed with impunity by the so-called zama-zamas, while municipal authorities, the Department of Mineral Resources and law enforcement agencies are seemingly turning a blind eye to the nefarious activities that have shown no regard for the value of human lives,” he said.
Sebegoe also called for the establishment of an integrated specialised unit to tackle the economic crimes committed by ruthless syndicates that are taking advantage of desperate unemployed people from neighbouring countries.
He said mining houses should be held accountable for their failure to rehabilitate abandoned mines.
“They are indirectly responsible for illegal activities that are claiming the lives of desperate miners, who are lured to death traps by ruthless crime syndicates. We urge police to investigate whether human trafficking is not involved in these atrocious activities.
No stone should be left unturned. Justice for victims must be served without compromise, says Sebegoe.
North West Premier, Prof Job Mokgoro along with North West MEC for Community Safety and Transport, Sello Lehari are expected to visit the area today following the Minister of Energy, Gwede Mantashe’s visit yesterday.
The police request anyone who may have information regarding the incident to call Colonel Gaanakgomo at 082 568 5975 or South African Police Service (SAPS) Crime Stop number: 08600 10111. Anonymous tip-offs can also be communicated via My SAPS App. The information will be treated with the strictest confidentiality.
South African President, Cyril Ramaphosa said even though the challenge of youth unemployment can seem insurmountable, the government will continue to forge forward in creating job opportunities for the youth.
Ramaphosa was addressing the nation virtually on June 16 commemoration. He said it is worrisome that 64% of youth are unemployed.
“Nearly 64% of young people in South Africa are unemployed and this is something no country can afford. Young people are the force that drives a country and grows its economy. They are a source of innovation and new ideas.
“Young people have energy and talent. They are resilient and never give up, even when it is difficult. Right now, our economy is suffering from the effects of the coronavirus pandemic. A situation that was already bad, has gotten worse,” he said.
Ramaphosa further said the government is putting young people at the centre of our national recovery. He added that it is the singular focus of his administration to ensure that young people are given access to opportunities, so they can better themselves, that they can drive change in their communities, and contribute to our economy.
“As government, we are driving a number of initiatives, some of which began before the pandemic. Although we have had to adjust our plans, we will not go back on our commitments.
“We launched the Presidential Youth Employment Intervention in February last year, just weeks before the first case of COVID-19 was confirmed in South Africa. The intervention includes a range of priority actions to boost youth employment over the next five years,” said Ramaphosa.
He said the Presidential Employment Stimulus is another initiative from which young people have benefited. According to Ramaphosa, the Presidential Employment Stimulus is now the largest public employment programme in the country and is the fastest to reach such a large scale.
“In the education sector alone, 320,000 young people have been placed as education assistants and general assistants in 24,000 public schools across the country. Of these, 65% are young women. They are working with our learners and helping to lighten the load for our educators.
“Many of the participants were unemployed before being given this opportunity. Now, they are earning a living, enabling them to support themselves and their families, and to purchase goods and services that support local economies,” he said.
Ramaphosa said through the Presidential Employment Stimulus, 50,000 subsistence farmers across the country have received input vouchers. He said 60% of these farmers are young people.
“Beneficiaries can use these vouchers to get inputs like feed, seeds, fertilizer and other goods they need to produce food. As part of this programme, we brought in 2,000 young agriculture studies graduates to help with beneficiary verification.
“For the first time, we now have a database of subsistence farmers in South Africa. The Presidential Employment Stimulus has also supported over 10,000 jobs in business process outsourcing, with most of these jobs going to the youth,” said Ramaphosa.
It was also reported that around 1,800 young people have been given jobs in a number of public works projects including the Welisizwe Rural Bridges Programme. He said with funding from the stimulus, 1,200 youth-owned micro-enterprises have received support from the National Youth Development Agency.
“Another successful programme that is continuing to create work opportunities for young black South Africans is the Youth Employment Service, known as YES. With the support of corporate partners, it has created 55,000 work experiences since its inception, injecting R3.1 billion in youth salaries back into the economy.
“In the coming year, YES aims to double this to 100,000 quality work experiences. The Presidential Youth Employment Intervention will build on all of these successes. To translate potential into opportunity, we are very pleased today to officially launch SA Youth, the national pathway management network,” he said.
Ramaphosa said this initiative brings together eight government departments led by the Department of Employment and Labour, to form a network that will support young people to find pathways into the economy.
He said they have forged strong partnerships with the Harambee Youth Employment Accelerator and other organisations to establish this network.
“Through these partnerships, we have developed an online platform called SAYouth.mobi. I want to make a call to young South Africans to register on SAYouth.mobi.
“You can create a profile, view opportunities for learning and earning, and receive support through multiple channels. SAYouth.mobi has been zero-rated by all mobile networks so that it can be accessed by young people from anywhere in the country at absolutely no cost,” Ramaphosa said.
Picture: Diphetogo Private Security Comapny employees barricade the municipality entrances/Supplied
By OBAKENG MAJE
The security officers are regarded as frontline personnel providing security in almost every facet of life in South Africa. However, most security guards continued to be exploited by their employers.
This was palpable yesterday in Taung after security guards from Diphetogo Private Security Company, which is contracted to the Greater Taung Local Municipality (GTLM), embarked on a violent protest citing unfair dismissal and non-payments.
They alleged the company continues to violate them and unfairly dismissed some of their colleagues. Therefore, the smooth-running of the municipality was affected after the disgruntled security guards down tools and barricaded all the municipal entrances with burning tyres and rocks.
One of the security guards who refused to be named for fear of reprisal said: “The company does not care about us. Even the managers here, told us to go and jump because there are so many people who are looking for a job. So, ill-treatment towards security guards compromises security.
“It is imperative for government to adopt security guards and pay them directly. This will assist to provide effective training and coherent registration of security guards and stop paying millions of rand to private companies,” he said.
Economic Freedom Fighters (EFF) Labour Desk administrator at the municipality, Mosimanegape Jafta said: “We joined the protest in quest of assisting these poor employees. The company continues to violate them and it is alleged that some employees were unfairly dismissed.
“They were allegedly fired without under-going any disciplinary actions. It is alleged that the company is also purging those who stand in solidarity with those who were fired. The company has sent them dismissal letters without any explanation.”
Jafta said the security guards’ job, is critical and they need to be treated better. He said most of them receive ‘diminutive’ salaries and wake up early in the morning at around 3am, while putting their lives at risk.
Re Aga Taung Civic Organisation (RATCO) chairperson, Modisaotsile Lebitse shared the same sentiments. Lebitse said even though the role of labour broking in the private security industry is permissible in the country, most of these companies go to rural areas, get lucrative contracts, but exploited their employees.
“Unfair labour practices especially in the security industry create a vicious cycle of poverty for others and unfortunately, the security guards bear the brunt of this variance.
“These security guards have also been reporting the unfair labour practices of their employers to the municipality, but they have been largely ignored. So, we call on the municipality to terminate the contract of Diphetogo Private Security Company with immediate effect,” he said.
Meanwhile, the municipal mayor, Oageng Seleke said he could not comment on the matter as they were still engaged in a meeting. Diphetogo Private Security Company management was also not available before publishing this article, but the meeting between all stakeholders is expected to take place on Thursday to find a ‘lasting solution’ to the matter.
Picture: North West MEC for COGHSTA, Mmoloki Cwaile
By OBAKENG MAJE
North West MEC for Cooperative Governance, Human Settlements and Traditional Affairs (COGHSTA), Mmoloki Cwaile said municipalities continue to be in ‘a dire state’ despite the important intervention unilaterally imposed to them by inter-government.
According to reports, most municipalities in the province are either bankrupt or dysfunctional.
Cwaile said his department may liquefy few municipalities soon.
“As the department, we continue to interact and engage different authorities, stakeholders and role-players with active intention of finding progressive and responsive solutions to the challenges facing the municipalities in the province.
“We are also considering invocation of Section 139 1(c) and that means we might dissolve some of the municipalities, especially those who are resisting the intervention and assistance of the province, MISA, or other role players from national,” he said.
He further said they are also considering how they can re-package Section 154 and provide support to other municipalities that need support. Cwaile said they consider all the options, including the business rescue, where the national department might have to take some municipalities.
Even though Cwaile said they are determined to find solutions to the challenges facing all these municipalities, some of the municipal officials oppose the interventions utilizing provisions of Section 139 (c).
Tswaing, Kgetlengrivier, Ditsobotla, and Ratlou Local Municipalities are expected to be dissolved in near future.
Meanwhile, the North West MEC for Treasury, Motlalepula Rosho said this during her departmental budget speech: “The material governance shortcomings in the local government sphere has resulted in municipalities not being able to appreciate, embrace, absorb and internalise the support and capacity building measures provided by the Provincial Treasury.
“This has further dampened the state of the municipal financial health, resulting in the current negative audit outcomes and poor financial management that we continue to experience and witness.”
She said there is no contestation and the municipalities are operating under severe financial crisis. Rosho further said this calls for urgent and intensified action to be taken to avoid a total collapse of municipalities.
“Section 139 (5) of the Constitution read together with Chapter 13 of the Municipal Finance Management Act (MFMA) mandates the provincial Government to intervene in those municipalities that have been identified to be operating under severe financial crisis.
“The department collaboration with COGHSTA department has developed the roadmap that details specific mandatory interventions that will be implemented in municipalities operating under severe financial crisis,” said Rosho.
She said consultative sessions were held with mayors of municipalities, National and Provincial department of COGHTSA as well as National Treasury, focusing on municipalities that have been operating under financial crisis.
Rosho said resultantly, her department in collaboration with COGHSTA and SALGA, will be providing extensive and comprehensive training on sound financial management principles to the newly-elected councillors.
“This capacity building initiative will be geared towards ensuring that the newly-elected councillors acquire in-depth knowledge and understanding of financial management elements that should enhance their oversight role and accountability of the incoming administrations.
“The Provincial Treasury is expected to support and assist municipalities in building their capacity for efficient, effective, and transparent financial management in line with Section 154 of the Constitution read together with Section 34 of the Municipal Finance Management Act,” said Rosho.
A 29-YEAR-OLD man will briefly appear at Taung Magistrate’s Court for a formal bail application on Tuesday. Gideon Matsitle was arrested for murder after he allegedly stabbed Reaoleboga “Masango” Sesing (27) to death with a broken bottle at a local tavern in Maphoitsile village, near Taung a week ago.
North West police spokesperson, Brig Sabata Mokgwabone said: “We can confirm that the occurrence did take place. As a result, a case of murder was opened after a man was allegedly stabbed to death with a broken bottle.
“A suspect was subsequently arrested and charged with murder. He appeared in Taung Magistrate’s Court on Monday and was remanded in custody until 15 June 2021 for a formal bail application,” Mokgwabone said.
Meanwhile, Mokgwabone said the tavern owner was fined R5000 for contravention of the Disaster Management Act Regulations after he alleged organized a 24-hour bash – selling of liquor during the curfew.
Mokgwabone said no fine was previously issued to the owner for non-compliance. This was contrary to some people who alleged that the tavern owner’s license was previously confiscated for contravention of the Disaster Management.
High rate of unemployment continues to ravage the youth in South Africa. According to www.statssa.gov.za, the burden of unemployment is also concentrated amongst the youth as they account for over 60% of the total number of unemployed persons.
The website said the unemployment rate among the youth is higher irrespective of education level. It reported that 2018, the graduate unemployment rate was 33,5% for those aged 15–24 and 10,2% among those aged 25–34 years, while the rate among adults (aged 35–64 years) was 4,7%.
“Just over 30% of the youth have jobs and about half of them participate in the labour market. Within the youth, those aged 15–24 years are more vulnerable in the labour market with an unemployment rate of over 52%, an absorption rate of about 12,2% and a labour force participation rate of 25,6%.
“When young people are employed in the South African labour market, their employment intensity is the highest amongst the Trade, Agriculture, and Finance and other business services industries.”
The www.statssa.gov.za reported that low and semi-skilled youth employment is concentrated in the Trade industry, while high-skilled youth employment is in the Community and social services as well as Finance and other business services industries.
Even though the South African President, Cyril Ramaphosa shared the same sentiments, he said creating more opportunities for young people and supporting them to access these opportunities, is the government’s foremost priority.
Ramaphosa further said everything that they do as a government, contributes towards improving the lives of young people.
“Tackling youth unemployment requires accelerating economic growth, particularly in labour-intensive sectors, and building the capability of the state to fulfil its developmental role.
“We are also driving this agenda through a series of targeted interventions. These include the Presidential Employment Stimulus, which has provided work opportunities and livelihoods support for many young people,” said Ramaphosa.
Ramaphosa added that this week, on Youth Day, they will be launching a range of additional measures to create opportunities, enhance skills development, support young entrepreneurs and enable the full participation of young people in the economy.
He said this includes the establishment of a National Pathway Management Network, SA Youth, to make it easier for young people to view and access opportunities and receive active support to find pathways into the labour market.
“These are among the priority actions of the Presidential Youth Employment Intervention, which was launched just weeks before we entered a national lockdown last year and which is now entering full implementation.
“The Presidential Youth Employment Intervention was built on the understanding that to address the youth unemployment crisis requires innovative thinking and strong partnerships across society,” said Ramaphosa.
He said government’s ultimate objective is to find models that work, whether in skills development or active labour market policies, and to scale these models rapidly to reach as many young people as possible.
Ramaphosa said most importantly, it recognises that young people must be at the centre of any effort to boost youth employment.
“Young people are our greatest asset, and our greatest weapon in this fight. As we pay tribute to the youth whose courageous activism won us our freedom, we also salute the resilience of every young person who is playing their part to build and develop this country.
“They are the young people volunteering in our communities, building our country through the Presidential Employment Stimulus, running their own businesses and studying to better themselves,” he said.
The South African National Civic Organisation (SANCO) in the North West said it defined youth unemployment as a ‘ticking time bomb’ that needs to be urgently defused.
SANCO provincial chairperson, Paul Sebegoe said: “The youth economic participation is critical to extricate them from the cyclical poverty trap characterised by rising unemployment and inequality.
“The efforts of government departments as well as State-Owned Enterprises (SOE’s) must be geared towards effectively addressing youth development including job creation identified as key priorities in the National Development Plan and reaffirmed in the Economic Recovery Plan.”
Picture: North West MEC for Education, Wendy Matsemela
By OBAKENG MAJE
The Personal Protective Equipment (PPEs) scandal has rocked the North West Education department. This comes after the department allegedly irregularly appointed a service provider to provide 50 000 three-layered masks to the tune of R1.2 million.
According to the Special Investigating Unit (SIU) spokesperson, Kaizer Kganyago, the service provider allegedly inflated prices.
“As part of the investigations in the North West Education department, the SIU received allegations that the service provider was irregularly appointed to supply 50 000 layered masks to the department to the value of R1.2 million.
“We have since found irregularities in the part of Supply Chain Management process and the service provider has supplied the PPEs at the inflated price. We have also not found facts that the service provider has indeed delivered the masks,” Kganyago said.
He further said the SIU has recommended that disciplinary action be taken against the official involved in corruption. Kganyago added that they are also going to brief the council to try and set aside the contract and recover any money losses that might have been suffered.
The North West Education department did not respond to our text messages and calls before publishing this article.
Meanwhile, the Ad Hoc Committee on Section 100 Intervention in the North West Province chairperson, China Dodovu said they have met with the law enforcement agencies on Friday to receive updates on investigations into allegations of fraud and corruption related to the section 100 intervention.
Dodovu said the committee received updates from the Hawks, the Special Investigative Unit (SIU), National Prosecuting Authority (NPA) and the Asset Forfeiture Unit on different cases under investigations relating to allegations of fraud and corruption that led to the government placing the provincial administration under administration in 2018.
“These cases are intense, heavy stuff, like a horror movie, it is unbelievable that these things are happening where people just steal, loot and plunder resources of the state in this manner, it is very shocking and concerning that we had to deteriorate to this level”, said the Chairperson of the committee.
“The law enforcement agencies must save the country from criminality, by ensuring that those who plunder state resources are dealt with according to law. The committee was, however, concerned about the pace of the North West investigations and the capacity of the law enforcement agencies. The Zondo Commission is moving closer to completion and there is anticipation that there will be a lot of cases to be investigated,” he said.
Dodovo asked: “With the pace that you are moving with the North West investigations, will you have the capacity to deal with all the cases?”
The lifespan of the Ad Hoc committee will come to an end on the 24th of June 2021 and the committee will table its report before the National Council of Provinces (NCOP). Its recommendations will include proposals to strengthen the capacity of the law enforcement agencies.
Picture: North West MEC for Health, Madoda Sambatha
Picture:
By OBAKENG MAJE
North West is one of four provinces that have reached a perilous phase on COVID-19 infections. The country continues to experience a surge of COVID-19 infections and the most hard-hit provinces are Gauteng with 5902 new cases reported in a day, Western Cape with 987 new cases, while Free State has experienced 418 new cases.
North West has reported 515 new COVID-19 cases thus far. The total number of confirmed COVID-19 cases in the province is 81603 with 70244 people having recovered from the coronavirus, with 86.1% recovery rate and 2082 deaths.
North West MEC for Health, Madoda Sambatha who is expected to visit Tshepong Hospital and Vaal in Klerksdorp on a sites visit, said now the province has a total of 9277 active cases.
“We will continue with a drive to enable thousands of rural communities to access the EVDS in order for them to access the vaccine. This door-to-door campaign will assist with registration for vaccination of persons aged between 60 and above, and will be targeting rural areas of the province.
“The door-to-door campaign assisted registration gained momentum last week with visits to Maquassi Hills, Moses Kotane, Ramotshere Moilwa, and Kagisano Molopo local municipalities. Our phase 2 vaccination outreach meant to extend accessibility to vaccines by mobilising people in a form of a door-to-door campaign, loud hailing and visiting places where more people converge was very helpful in bringing more attention to the vaccination programs,” he said.
Sambatha further said, the door-to-door outreach campaign yielded positive results, which saw 1076 vaccinations administered. He added that the assisted registration teams are targeting persons with limited access to the system due to lack of required gadgets and network connectivity to the internet.
“The department is currently administering vaccination at fifteen active static sites across the province located in its facilities as well as augmented by the mobile outreach teams.
“On Tuesday, we will be visiting Moretele, while on Wednesday, we will be in Taung. We will wrap up our campaign in Mahikeng on Thursday. As the province continues to experience a serious surge of COVID-19 cases, all strict COVID-19 prevention protocols will be adhered to during these door-to-door campaigns,” said Sambatha.
Meanwhile, the TB ambassador, Thabo Pelesane also encourages the public to adhere to rules and regulations of COVID-19 to save lives.
“In 2008, a hospital bed was booked for me to permanently remove my right lung, but by the grace of God, the operation was cancelled and I was sent home with both lungs intact.
“I lived to tell the tale of survival and to inspire hope to others, most were not as fortunate as me. In 2014, I accepted a responsibility to serve for free as a TB Ambassador and a survivor,” said Pelesane.
He said he appeared on national TB posters and many billboards countrywide. Pelesane added that in 2019, he was invited to share his inspirational story with men in India on TB stigma.
“Today, we are dealing with a pandemic called COVID-19 that many take for granted, yet, it has been proven to be equally deadly as TB. At the beginning of lockdown, we noticed rising statistics until we realised that our friends, families, neighbours, and colleagues are dying from this pandemic.
“In 2020, our kids were safe and in 2021 they are becoming COVID-19 targets. Please, be safe and let us comply with all regulations and take care of ourselves and those we love because COVID-19 is deadly.
A man is disgruntled after he alleged that Taung Police Station failed to assist him. Amogelang Itumeleng from Magogong village, near Taung alleges that he was assaulted by four Nigerians after accusing him of robbery.
Now, Itumeleng said he fears for his life because these ‘suspects’ continue to harass him.
“On 26 January 2021, I was assaulted by four foreigners claiming that I robbed them of a cellphone. On the very same night, my friends went to the Taung Police Station to seek help. Unfortunately, the police who attended the complaint did nothing on their arrival, instead, they instructed me to go and lay a charge at the police station the following day.
“Indeed, I went there to the police station the following day and I was given a J88 form (I still have it today) to be filled by the doctor and nurses who attended to my injuries at the hospital,” he said.
However, without outlining reasons, Itumeleng alleged that the doctor and nurses refused to fill in his J88 form.
“The case was opened, but there was no follow-up till today. The only thing I wish to see now is justice to be served so those foreigners could leave me alone. They are still coming after me on daily basis with death threats too.
“I am not safe where I am and I blame the police for this. They know the side of my story very well, and the only thing I am asking from them is to take a step and hand this matter to the court so that justice could be served,” said Itumeleng.
Meanwhile, the North West police spokesperson, Colonel Adele Myburgh said: “A case of common assault was under investigation at Taung Police Station. However, the victim could not identify the four perpetrators.
“So, the case was withdrawn by the SPP on 25 February 2021 and the victim/complainant was informed by the Investigating Officer. If new information comes to light, a case can be re-opened at any time and the investigation can continue.”
Myburgh further said the police management is committed to professional service delivery. She said if any problems are experienced, the communities are advised to contact their local station commanders.
According to the www.saps.org.za website, the SAPS Service Complaint Centre, which forms part of the Component: Inspectorate Analysis Centre and Service Complaints at the Division Inspectorate is in place to help the community to receive optimal service delivery and reduce complaints against the police.
“The aim of the process is to redress and investigate a dissatisfaction or disappointment experienced by any person or an organisation, locally, regionally, continentally, or internationally, in relation to an action or inaction regarding the service that was rendered or supposed to be rendered by the SAPS represented by its employee(s).
“Besides for complaints to be dealt with on an individual basis, an aggregation of all complaints is also done with a view to identify trends through analysis, of which the findings are then utilised to inform management to effect corrective action,” the statement said.
It says complaints can vary from poor service delivery regarding communication, response, investigations, police negligence, police misconduct and complaints against the SAPS Management or members and general complaints.
“For easy referral when reporting a complaint, the “Minimum complaint information” required includes, but is not limited to – Full names and surname of the complainant; Identity number, residential/business address, telephone and cell phone numbers and email address.
“Also provide a description of the complaint including the province in which the complaint originated, the name of the police station, the case number (if applicable), details of the SAPS employees involved, etc.”
Complainants may submit a complaint directly by visiting your local police station community service centre (CSC), Station Commander, District / Cluster Commander’s office or Provincial Complaints Coordinators: Inspectorate. OR you can contact us on the following:
Although it is advisable for any person to lodge a complaint at respective local police stations, when all attempts to get assistance from a station or provinces have failed you, you can contact the National Service Complaints Call Centre on 0800 333 177 or fax to 012 393 5452 or email” complaintsnodalpoint@saps.gov.za
Please note: 10111 is only used for crime-related emergencies and not for service delivery complaints against the SAPS.
The Guardian 