Picture: Chery Tiggo 4/Generic
By REGINALD KANYANE
11 November 2026 – The National Consumer Commission (NCC) has announced the recall of 23 667 Chery and Omoda vehicles across South Africa following the identification of safety defects that could put motorists and passengers at risk. The NCC said the recall, notified by Chery International (Pty) Ltd, trading as Chery South Africa, affects three vehicle models such as the Chery Tiggo 4, Omoda C5 and Chery Tiggo 8 Pro Max 2.0.
The acting NCC Commissioner, Hardin Ratshisusu said the largest number of affected vehicles is the Chery Tiggo 4, with 17 508 units recalled. Ratshisusu said these vehicles were made available for sale between 17 October 2023 and 27 March 2024 and were sold nationally.
“According to the supplier, the affected vehicles may have welding irregularities on the rear axle sleeve, which could cause the rear axle to dislodge and result in the collapse of the rear suspension. The recall also affects 3474 Chery Tiggo 8 Pro Max 2.0 vehicles manufactured from 20 May 2026 onwards.
“The identified defect involves the possibility of the front brake pipe coming into contact with the turbocharger assembly, potentially causing wear and brake-fluid leakage. This could compromise braking performance, increase stopping distances and result in collisions, serious injuries or fatalities,” he said.
Ratshisusu said a further 2685 Omoda C5 vehicles made available for sale nationally between February 2023 and July 2026, are also affected. He added that the supplier indicated that these vehicles may have welding defects on the rear axle sleeve, which could cause the axle to dislodge and lead to rear suspension collapse.
“We urge all affected consumers to respond to this recall by visiting their authorised dealerships for inspections and the necessary repairs. Consumer safety must remain a priority, and motorists should not ignore warnings relating to potential vehicle defects.
“The NCC has advised consumers to check whether their vehicles are affected by verifying their vehicle identification numbers (VINs) through Chery South Africa’s website or by contacting an authorised dealership. Consumers who believe their vehicles may be unsafe to drive have been urged to contact Chery’s authorised dealerships or contact centre to arrange towing rather than continue driving them,” said Ratshisusu.
He said all inspections and remedial work relating to the recall will be conducted free of charge. Ratshisusu reminded suppliers of their responsibility to notify the commission promptly whenever a product recall is necessary.
“Whilst we urge consumers to heed the call and respond to this recall, we also remind suppliers of their obligation to notify any product recall promptly. To this end, the NCC initiated a separate investigation against Chery in October 2026 over allegations that certain vehicles were recalled without informing the NCC.
“That investigation is ongoing. Consumers seeking further information about the recall can contact the National Consumer Commission via email at ProductRecall@thencc.org.za,” he said.
