By KEDIBONE MOLAETSI
11 November 2016 – The National Consumer Commission (NCC) has announced the recall of 738 Volvo EX30 and EX30 Cross Country vehicles following concerns about a potential safety risk involving the front seat head cushion reinforcement. The recall affects certain 2024 to 2027 model-year vehicles sold across South Africa.
According to the NCC spokesperson, Phetho Ntaba, Volvo Car South Africa (Pty) Ltd informed the commission that the affected vehicles have a defect involving the reinforcement of the front seat head cushion. Ntaba said the supplier warned that under specific conditions and in the event of a sufficiently severe collision, the front seat head cushion could pose a risk of injury to occupants.
“We advise consumers who own the affected vehicles to contact their preferred Volvo dealership to arrange an appointment for the necessary recall work to be carried out.
“Consumers seeking further information or clarification about the recall can contact the National Consumer Commission via email at ProductRecall@thencc.org.za,” she said.
Ntaba further urged affected vehicle owners to take the necessary steps to ensure that their vehicles undergo the recall process.
