
By REGINALD KANYANE
The residents from far-flung areas continue to be affected by poor service delivery and that impact negatively on their livelihoods. This was revealed during the service delivery blitz in Moretele village near Taung this week.
The North West Provincial Government (NWPG) spokesperson, Brian Setswambung said, this was part of the Provincial Integrated Public Service Month commemoration under the theme “Batho Pele Revitalisation-Walking the talk”.
“You will remember that, this was initiated back in 2005. The Public Service Month is an integrated service delivery improvement mechanism and an essential part of the government’s strategy to revitalise Batho Pele with a specific focus on honouring public servants who serve the nation across three spheres of government.
“The initiative further seeks to minimise the gap between government and communities by enhancing communication, showcasing of government services and empowering communities on processes to access such services,” Setswambung said.
He further said, the 2022 Public Service Month was focused on improving the public health, wellness of public servants, revitalising the commitment, dedication to values and principles of what means to serve communities.
Setswambung added that, the objective of this initiative was to expose accounting officers and senior managers to the coalface of service delivery. He said in North West, Taung was identified as an area, where activities of public service month should be rolled out.
“We started at Taung Library, where there was a briefing regarding the status quo of Taung. Afterwards, the leadership went to Taung District Hospital to assess the situation there regarding service delivery. We also engaged with various communities to get their views on the provision of service delivery from the hospital.
“The hospital employees were also engaged to get the sense on how they deal with various challenges and they were also motivated and encouraged to keep on doing good services they are doing afterwards,” said Setswambung.
He said they also visited a poultry farm in Lokgabeng village, near Taung. Setswambung said the main event was held at Thusong Service Centre in Moretele village, where all government departments were showcasing their services to the community.
“Certainly, there is an acknowledgement from the government’s side that communities are complaining about the slow pace of service delivery hence the government is engaging with public servants to ensure that they understand their role and speed up services to the communities.
“The public is increasingly being impatient and that could not be tolerated any longer. However, there are efforts undertaken to ensure that the staff is beefed up in a quest to improve services,” he said.
Meanwhile, the acting executive mayor for Dr Ruth Segomotsi Mompati District Municipality, Thabiso Matobo, who is also a councillor responsible for Economic Development in Tourism and Agriculture unit said: “This is part of the District Development Model (DDM) and the idea is to integrate the three spheres of government for coordination of one budget and one plan. The aim is to no longer see government including municipalities operating in silos. We want municipalities and government departments to collaborate and have one plan.
“This plan entails a catalytic project, which aims to see all government departments gathered under one roof. By so doing, we are bringing services closer to the people. Today, all government departments are here as you could see and these are departments that you will see here from today onwards.”
