‘Alarming rise of medico-legal claims against healthcare system a concern’


By KEDIBONE MOLAETSI

26 August 2024 – The Chairperson of the Portfolio Committee on Health, Dr Sibongiseni Dhlomo, has expressed his unequivocal support for the ongoing investigation by the Special Investigating Unit (SIU) into the alarming rise of medico-legal claims against the healthcare system. Dhlomo said this investigation is not merely a procedural exercise, but a critical step towards restoring integrity, accountability and trust within the health sector.

He further said the backdrop of this investigation is deeply concerning. Dhlomo added that since 2015, they have witnessed an unprecedented surge in medico-legal claims, with figures reaching staggering amounts that threaten the sustainability of the healthcare system.

“The findings presented by the SIU reveal a disturbing pattern of fraudulent claims, unethical practices and collusion among legal practitioners, healthcare professionals and even some officials within our system.

“Such actions not only undermine the credibility of our healthcare services, but also divert essential resources away from patient care. The SIU’s investigation has uncovered numerous instances of malpractice, including claims that are not only inflated but, in some cases, entirely fabricated,” he said.

For instance, said Dr Dhlomo, the revelation of claims for millions of rands based on supposed medical negligence that never occurred. He said it is unacceptable that individuals and families who genuinely require support and compensation for legitimate grievances are being exploited by unscrupulous actors seeking personal gain.

“The implications of these findings are profound. Firstly, they highlight the urgent need for comprehensive reforms within our medico-legal framework. We must address the root causes of this crisis, including the need for improved patient safety protocols, better record-keeping practices, and enhanced communication between healthcare providers and patients.

“The recommendations from the 2015 Medico-Legal Claims Summit remain relevant, and we must revisit and implement these solutions with urgency. The Department of Health must continue with the good practices of fire drills and more retraining of healthcare professionals to reduce negligence,” said Dhlomo.

However, he said the fundamental threat to this is ensuring that all records and files are captured electronically. Dhlomo said it is in this space that they can mitigate the risks associated with the physical handling of files, which are often vulnerable to theft, whether by healthcare professionals or lawyers from their hospitals.

“If those records are kept electronically, we will see a significant reduction in fraudulent claims, especially when coupled with fire drills. He stressed that fire drills are a mock exercise as if the situation is happening for real, preparing healthcare professionals to be ready when the situation happens for real.

“This preparation is essential in fostering a culture of safety and accountability within our healthcare system. Secondly, the legal ramifications of the SIU’s dings cannot be overstated,” he said.

Dhlomo said the referral of implicated attorneys and healthcare professionals to the National Prosecuting Authority (NPA) for criminal charges signifies a robust response to corruption and fraud within the system. He said it sends a clear message that unethical behaviour will not be tolerated and that those who exploit the healthcare system for personal gain will face the full force of the law.

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Portfolio Committee concerned after CETA spent R300m on law firms 


26 August 2024

By REGINALD KANYANE 

Members of the Portfolio Committee on Higher Education and Training were left fuming after the Chief Executive Officer (CEO) of the Construction Education and Training Authority (CETA), made an assertion that their appearance before the committee to account was based on rumours.

CETA, the Services Sector Education and Training Authority (SSETA) and labour union National Education, Health and Allied Workers Union (NEHAWU) appeared before the committee for a briefing on issues such as audit action plans to rectify the audit findings of the 2022/23 financial year, employee wellness and on allegations of corruption and governance irregularities. 

The Chairperson of the Committee, Tebogo Letsie expressed concerns that CETA has spent around R300 million on law firms to deal with various matters. Letsie said that CETA told them that, its planned overseas benchmarking study received negative media coverage, which scandalised the CEO and that the trip was not cancelled but postponed. 

“I found the comments from the CETA executive distasteful and disrespectful, given that the committee holds accountable those who use public funds. We are going to write officially to the Minister of Higher Education and Training and the Director-General that the CETA benchmarking trip must be cancelled as the term of the board is coming to an end.

“The countries targeted by the construction CETA for the benchmarking were not known for best practices in the construction sector. So, we are concerned that the Services SETA has received a qualified audit opinion for four consecutive financial years since the 2018/19 financial year,” he said. 

Letsie further expressed concerns that governance challenges at CETA have resulted in the entity being under administration in 2011 and 2020, with the subsequent dissolution of the relevant boards. He added that the committee recommended that the Director-General responsible for SETAS from the Department of Higher Education and Training, needs to be able to deal with problems under his/her portfolio and, if unable to do so, they must face consequences.

“The committee recommended that CETA must not issue adverts calling for nominations for new board members until the current board provides the committee with reports on current governance challenges. 

“The committee further requested a list of all senior executives and their professional history dating back ten years,” said Letsie.

Meanwhile, the NEHAWU union representative from CETA told the committee that there is widespread bullying and victimisation at the entity. She also fears victimisation for speaking out against the CEO.

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