Taung – As part of bringing services closer to the people and providing direct and immediate response to problems facing communities, North West Provincial Members of the Executive Council (EXCO) and public servants including senior government officials across all government departments in the province were yesterday operating their offices from the Taung Taxi rank in the Dr Ruth Segomotsi Mompati District during the official launch of the Bua Le Puso initiative.
The ambitious Bua-Le Puso is an initiative by EXCO led by the Premier Supra Mahumapelo to bring government to the people and provide direct and immediate response across all Departments to concerns that people raise about government services.
Briefing public servants rendering services on the ground during the launch, Leader of government business MEC Manketsi Tlhape said the programme is different to the normal government imbizo programme because it is cost-effective and its effect is felt by the community on the ground immediately.
She asked public servants to provide government services to the people with a smile and politely.
“We are working for government which means that the manner in which we must conduct ourselves must be in a good, polite manner. We want to change the negative perception about the manner in which public servants conduct themselves in providing services to the people,” said Tlhape also speaking on behalf of Premier Supra Mahumapelo who was not at the launch because he was attending the Presidential Coordinating Council convened by President Jacob Zuma on the same day.
Public servants dressed in various colours of their departments enthusiastically interacted with community members as they assisted them with government services on the spot.
Various government departments like Home Affairs, SASSA, Health, and Rural, Environment and Agricultural Development came with their mobile offices to provide immediate government assistance to community members.
By the end of the day, the Department of Rural, Environment and Agricultural Development had assisted 143 people, the Department of Finance, Economy and Enterprise Development 57, department of Health 260, Department of Community Safety and Transport Management 50, Department of Social Development 127, the Department of Culture, Arts and Traditional Affairs 210, and SSASA 144.
MEC Tlhape who also visited government projects around Taung including the place where the Taung Skull was discovered, said the Bua le Puso programme was different to the normal government imbizo programme because it is cost effective and its effect is felt by the community on the ground.
“We have decided to constantly engage as leadership of the province with our communities and provide assistance to the concerns that they raise quickly in line with Batho Pele principles.
“This platform does not need expensive tents, catering and all those things but it needs committed public servants and leadership to deal with all the challenges raised by the communities on the spot,” she said.
Tlhape said many communities do not know where to get certain government services and the platform also provide an opportunity for departments to display what they are doing.
Modisaotsile Molokele,38, from Mogopela A, near Taung said government is doing very well by coming to the communities.
“In the past we had always seen people in government talking through the media about service delivery issues. But today is completely different because they have come to us to work here amongst the community and resolve our problems right here without delays. It’s good to meet with the MECs and know them because when we have problems that are not resolved, we can go to them directly,” he said.
Remoneilwe Moepi (43) from Taung said he was very happy to raise his concerns directly with the MEC.
“I told the MEC for Community Safety and Transport Management to intervene and assist in solving the high crime rate that we experience in Taung,” he said.
Community Safety and Transport Management MEC Oageng Molapisi promised Mr Moepi that his department will strengthen the work of the police in the area and deal decisively with the escalating stock theft in the area.-TDN
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